The experience was fantastic, especially enjoying the amazing breakfast buffet with tons of options and chilling by the infinity pool with breathtaking views. The beach access was also top-notch, making our relaxing days truly special. ☀️

The hotel boasts beautiful decor with spacious, well-maintained common areas. Accessible paths made it easy for me and other seniors to navigate the grounds comfortably. The pool and beachside were lovely spots to unwind and enjoy the sun.

Our group had a fantastic vacation! The pools and beach were amazing, perfect for relaxation. We also checked out a nearby wildlife park, seeing animals up close was a blast, and indulged in some local cuisine that was to die for. Overall, the experience was truly memorable with great vibes and friendly people.

However, we found the check-in process a bit frustrating. Most staff didn't speak much English, which made it tough to communicate about our reservations. It would’ve been helpful if they could’ve exchanged US dollars too.

enjoyable stay with room for improvement

The kids club was fantastic! My son had a wonderful time, but the evening entertainment felt a bit repetitive over our six nights.

The room had cleanliness issues despite looking clean at first.

Stunning ocean views from the balcony.

The air conditioning was either too cold or too hot, making it hard to sleep comfortably.

We had the most amazing 5-night stay! The hydrotherapy spa was a great treat, and the drinks were great! Dining at the Italian restaurant was a culinary delight.

my family and i had an amazing stay here, far exceeding our previous experiences in cancun. the beach was beautiful with soft white sand, and we loved the exceptional service at the poolside bar. this resort truly made us feel pampered and cared for throughout our trip.

spa treatments were overpriced

The Ocean Front Suite Double had stunning views of the Caribbean, and the beach was clean with calm waters. The staff was incredibly friendly and attentive, making us feel welcomed throughout our stay. We loved having access to the pool bar that offered delicious drinks and quick service right from our sun loungers.

The pools were absolutely stunning and the spacious rooms had breathtaking views. Alicia at the Mexican restaurant provided amazing service, but my dinner was bland and lacked flavor.

Our stay was marred by several frustrations. The service was inconsistent. we often waited long for coffee during breakfast. Despite paying for an ocean front room, our view was partially blocked by the balcony design.

The staff went above and beyond to make our stay enjoyable, and we loved the

Ocean View Suite. The view from our balcony was stunning, and the service during breakfast was exceptional. However, some guests tended to reserve beach loungers for extended periods, which made finding a spot challenging at times.

great design, location, and privacy

my stay felt like a dream, waking up to ocean views from the balcony and immersing myself in tranquility while enjoying beachfront service. don't forget to try their delightful spa treatments.

Our 4-night stay was wonderful, especially the delicious meals at the steakhouse and Mexican restaurant. The ocean view from our room was breathtaking! I'd definitely come back again.

A Memorable Family Vacation Experience!

Our family had an amazing stay! The pool area was perfect for the kids, and I loved the gourmet options in the restaurants. The surprise trip to the island added a magical touch to our vacation. Make dinner reservations early to avoid buffet lines!